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Online Registration FAQs


WHY DOES CROSSWINDS USE A DATABASE SYSTEM?
CrossWinds’ goal is to keep everyone who attends connected and involved. One way we strive to improve our communication is through our database called Fellowship One. Fellowship One allows us to collect and analyze information about our congregation in order to better meet your needs. It also provides you an easy-to-use, online method for event registration, online giving, and more. We realize that you may have concerns about providing us information so we have tried to address your concerns below. However, if you have a concern that is not addressed below, please don’t hesitate to contact us at (925) 560-3800.

NOT REGISTERED YET?
Please take a moment to create your own unique user account. This account, once setup, will enable you to quickly and conveniently register and pay for all church events, as well as make online contributions and view your year-to-date giving. 

WHAT DO I NEED TO DO?
Click here to create an account so we know who you are. It should only take you about three minutes to setup an account. The fields marked with an * are required.

WHY DO YOU NEED MY BIRTHDATE?
Four reasons:
•    Knowing the life stage you’re in helps us make sure you get information that is helpful to you.
•    This information guarantees your online account information is secure so hackers can’t access your online giving records or any other   
personal information.
•    Certain events and classes are age restricted. The birth date prevents children from registering for adult events.
•    If you forget your username and password, you will be asked for your as a security precaution to protect your account.

WHAT CAN I DO AFTER I CREATE A FELLOWSHIP ONE ACCOUNT?
•    Online registration for events, classes, and groups (24/7 – whenever it’s convenient for you).
•    Secure online contributions and view your history online. (You can set this up one time or schedule a recurring contribution that happens automatically.)

REFUNDS?
Please contact the accounting office if you ever require a refund for an online payment.  Most classes and events are refundable unless stated otherwise during registration.  If you have questions about a particular event, please call.

TROUBLE LOGGING IN?
Click here to retrieve your password.
Click here to reset your password.

ONLINE GIVING
Giving online is now simple and flexible. No need to re-enter your personal information each time you make a contribution. Your personal information and giving preferences will be saved  securely. Contributions can be made as a one-time gift or scheduled as recurring for an interval you create.   You can modify or cancel those contributions at any time prior to the date they are scheduled.  Once the contribution has been processed, however, it cannot be cancelled.  Click here to make a contribution. 

If you have any questions regarding online contributions, please contact Mickey Shell at 925-560-3819 or mshell@crosswindschurch.org

I DON’T WANT TO BE BOMBARDED OR SPAMMED WITH CHURCH MAILINGS
The purpose of your Fellowship One account is to make it easy for you to do what you need to do online to take your next step. It’s not for us to capture your information so we can invade your personal space. We’re serious about that. You can also unsubscribe your email address at any time.

I’M NERVOUS ABOUT SHARING MY PERSONAL INFORMATION ONLINE
CrossWinds respects your privacy and encourages you to protect your personal information online. That’s why we’ve made our database completely secure. Let’s clarify what you won’t get when you create an account:
•    Spammed, harassed, and profiled for marketing purposes
•    Deluged with information you don’t want, don’t need, or didn’t ask for
•    Infiltrated by spyware or asked for money
•    Instant-messaged by random strangers
•    Email forwards with cookie recipes, chain letters, or angel poems
 

  Not Without You

As a church grows, it impacts more people who go on to create a ripple effect in their community and the world. We want to grow and we believe the optimal location God has given us off 580 will propel us forward to greater extents than we could even dream. Research shows that four contextual factors, when addressed, can greatly increase the odds of a church growing significantly – VISIBILITY, ACCESSIBILITY, EXPANDABILITY & DURABILITY.

  Care Ministry

God calls the church to be an agent of healing and support for those going through times of crisis or need.  We are a community that wants to see each other through our challenges and help each other in time of need. 

Have a Prayer Request?

Submit a prayer request that is passed on to the CrossWinds dedicated prayer teams and staff or call our prayer line at 925-560-3877. [Submit a request now]


  Counseling Center

CrossWinds Counseling Center provides a safe and confidential setting to enable you to cope and heal emotionally, relationally, and spiritually. For more information or to make an appointment, contact us at 925-560-3880.

Quick Link:
[About our counselors] [Upcoming Workshops]


 
The E-100 Challenge

E-100 is a Bible reading plan with 100 "essential" Bible passages from the Old and New Testaments.


Music at CrossWinds

Did you love the music you heard at CrossWinds? Find out where you can buy it here.



Videos at CrossWinds

Enjoy the videos at CrossWinds? Check them out here as we continue to make new additions.









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Copyright 2009 (photos by CWC Photography Team), CrossWinds Church, 6444 Sierra Court, Dublin CA 94568, 925-560-3800
kkennedy@crosswindschurch.org

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